bought the Vantrue N4 3 Channel 4K Dash Cam in June 2022 and it worked well for over four years. A few days ago, the front camera suddenly began showing red lines with no picture at all. I’ve attached a video of the screen so you can see exactly what it looks like.
I followed all the recommended troubleshooting steps, including resetting the camera, and nothing fixed it. I then came to this site looking for support and couldn’t find any way to get help.
While reading the reviews here, I noticed I’m not the only one. At least one other buyer who purchased in 2022 reports the same front camera failure. That suggests this may be a recurring problem with this model after a few years of use.
For a camera whose main job is to record when something goes wrong, losing the front channel with no support path is disappointing. The camera performed well until it failed, but I can’t recommend it without better support and clearer information about longevity.